I am part of (or lead) all of the following activities:

• Evaluation of context, users & process
• Identifying, quantifying and prioritizing user experience issues and opportunities
• Strategy (product, service & market opportunity)
• Concept design (UCD is my methodology)
• Prototyping (sketches , wireframe, blueprint, etc)
• Usability testing (traditional or eye-tracking)

With over twelve years of Internet industry experience, designing and developing Web-based applications for both consumers and businesses, my skill set is one of great diversity. I have worked on a variety of projects including e-commerce software, award-winning security software, banking software, consumer web sites and more. Currently, I am working projects that improve the user experience at snapfish, a division of HP.