I am part of (or lead) all of the following activities:

• Identifying, quantifying and prioritizing user experience issues and opportunities
• Strategy (product, service & market opportunity)
• Concept design (UCD is my methodology)
• Prototyping & usability testing

With over 14 years of industry experience, I enjoy helping companies and organizations identify user experience requirements, create detailed product specifications, and test usability in order to create more delightful and usable products that reduce development costs and decrease time to market. I am currently helping improve the user experience at Hewlett Pakard's snapfish division.

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